2012-02-24

Dear guest, Thank you for your pertinent comments, and we apologize for all of your bad experience and memory during your staying in our hotel. Your suggestion will improve our competitive power on both of service and facilities. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. We believe that you could find a great change after the reconstruction, and hotel will offer higher-end rooms in the middle of March. It will be appreciated if you could leave your email address; we would like to send the hotel update information and new decorated rooms pictures to you. Thank you for your suggestion and we are looking forward to seeing you again in our hotel.

2012-02-21

尊敬的宾客，您好。非常感谢您选择入住长富宫饭店，您的建议是我们努力改进的方向，酒店现正在对部分楼层进行更新改造，热切盼望您的再次下榻，希望尝试过新房间感觉会更好。