用户an****对平遥居广居酒店点评
Friendly staff, bad management
Staff very friendly but have no idea how to deliver good service. Stayed 3 nights. Rooms are spacious.Every day, the key card of the room expired at noon and staff had to get me a new one. Bathroom starts flooding after 2 minute shower. The same bathroom was flooding a year ago as well ... (Chinese) Breakfast from 7 - 9, but after 8:30 many items finished (btw, the food is quite tasty). Floor not clean. Long hairs in the bathroom. One side of the hotel is facing a square and the railway station. Very noisy as all cars honk all the time and trains are running all night giving loud flute signals. Rooms were cleaned very late, usually around 4pm.Checking out a few hours late was no problem.I like this hotel for the large rooms and friendly staff but will try another one next time.