From Youth Hostel to Deluxe 5 star hotel, no matter what hotel you expect, most Favorable ones with lowest discount to 30%-80% are all available here. Bookings here could be processed free of charge and immediately, and you could pay at arrival!
In the past, good hotel. Now... medicore and bad Jackhammer noise started at 11pm, stopped an hour later. At 5:30am the following day, it started again!!Front Desk says "deal with it". A few years back, this was a good hotel, but now, it''s crappy.
2011-10-16
酒店回复 :
2011-10-17
Dear Sir/Madam: Warmly greeting to you and welcome you stay with us, we feel so honorable to serve you because you are our VIP and valuable guest. Firstly I must do apologize to you because any unhappy things occurred and make you inconvenient during your staying in our hotel, our receptionist could not offer you good service and can not understand what you need. I am so sorry for the unprofessional service by our receptionist.Our Front Office Manager will make more training for all of the reception team. Furthermore I will check the reason why the noise happened again and again. Please accept my deeply apologize again; we will pay attention to improve the quality of our job , and make high level service for all guests, also we sincerely hope you keep on staying with us and let us have more opportunities to serve you. Best wishes The Bund Hotel Management