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Worst service That''s the worst hotel by Chinese standards, you very welcome only by people who invest money for this hotel but stuff is awful, check in took me 40 minutes, after all the room wasn''t ready yet. 15 minutes waiting lift, no kidding. I have no idea why but when I came to lift you have to use your room key but it wasn''t work well even with door bell guy''s card. Finally room. It''s ok. Just strange smell in toilet. Check out surprise, they want to count by double tariff my minibar plus they put donation from my name. So took more 20 min to fix it. And last one is taxi, I ask to catch taxi for me, they ask where I am going. I came from Lou hu for 125 rmb. So I decide to take metro back. Anyway they reject me and said taxi won''t rake me it''s just 10 min walk. So there is no any street navigation and it was night, it took me more than 15 min for sure even I ask direction. So Thats the best from the hotel, I would never stay again thereBy the way metro have 20 stops from futian area and after couple stops I take taxi which was cost me 70 rmb so the first driver is a cheater I believe , same as hotel to charge for 4/5 star but service poor
2011-09-01
酒店回复 ：
2011-09-07
Thank you very much for your comment with details. We apologize for all the unhappy incidents occured while your stay. The hotel management values your comment very much and has investigated into the case. Please rest assured we shall extend our utmost effort to increase internal training and to improve our facilities and service standard. Kindly allow us some time to make these happened within the soft opening period. And we are looking forwards your next visit.
房间价格
3.86 
